Terms & Conditions
Introduction
Welcome to Glam By Thelly. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website (www.wigsbythelly.com) and purchasing our products and services, you agree to be bound by these Terms. Please read them carefully before using our site.
1. General
Glam By Thelly is an e-commerce business based in the USA that specializes in selling human hair wigs and providing makeup hair services. Our products and services are available to customers in the USA and neighboring countries.
2. Use of Our Website
- Eligibility: You must be at least 18 years old or have parental consent to use our website and services.
- Account: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could harm us or others.
3. Products and Services
- Product Descriptions: We strive to ensure that our product descriptions are accurate. However, we do not warrant that the descriptions or other content is error-free.
- Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice.
- Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
4. Service Booking
All deposits go toward your service total
- Non-refundable $20 deposits are required for every appointment you book.
- Deposits can only be transferred if you reschedule within 24 hours of your appointment.
- Remaining payments can be paid with cash, cashapp or zelle. NO OTHER PAYMENTS ACCEPTED !
Late Fee
- There is a 5 minute grace period for each appointment. After 5 minutes a $10 late fee will be applied. After 10 minutes your appointment will be cancelled and your deposit will be forfeited.
Cancellation/Reschedule
- If you need to reschedule or cancel your appointment you must do so within 24 hours of your appointment.
- You can only reschedule your appointment once before your deposit is forfeited.
Extra Guest !
- Absolutely no extra guests are allowed at your appointment unless they are being serviced as well that same day.
- Bringing extra guests will result in an additional $15 a person due to the inconvenience or you may reschedule your appointment with a new deposit.
5. Shipping and Delivery
- Shipping: We offer shipping within 5-7 business days and free delivery on orders over $250 or above. Shipping costs and delivery times may vary based on location and selected shipping method.
- Delivery: We are not responsible for delays caused by carriers or customs clearance. Once an order is shipped, it becomes the responsibility of the carrier.
6. Returns and Exchanges
- Returns: We accept returns of unused and undamaged products within 7 days of purchase. To initiate a return, please contact our customer service.
- Exchanges: If you wish to exchange a product, please contact us within 7 days of purchase. The product must be in its original condition.
7. Services
- Makeup Hair Services: Our makeup and hair services are provided by appointment. Please contact us to schedule an appointment or Book Me Here
- Cancellations: Appointment cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee.
8. Intellectual Property
All content on our website, including text, images, graphics, logos, and designs, is the property of Glam By Thelly and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
To the fullest extent permitted by law, Glam By Thelly shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the USA, without regard to its conflict of law principles.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
13. Contact Us
If you have any questions about these Terms, please contact us at.
Glam By Thelly
Email: abong.thelma@yahoo.com
Phone: +1 (405) 490-0399
Address: Oklahoma City, United States